Help Desk System Installation Instructions -
Demo Version -CA Method
1. Print this page.
2. Click on "Download Demo". (Note which directory the file is copied to.)
3. After the file has been downloaded, go to the
directory it was copied to, type
HLPDEMO.EXE, and press
enter. This will unzip the files that you downloaded.
The next step is to move
these files to the AS/400.
4. Sign on to the AS/400 as a user who is enrolled
in the distribution directory and
run the following commands:
CRTLIB FASTBREED (Skip
this step if the library's already there.)
CRTPF FILE(QTEMP/HLPPF1)
RCDLEN(528) SIZE(*NOMAX)
CRTPF FILE(QTEMP/HLPPF2)
RCDLEN(528) SIZE(*NOMAX)
CRTSAVF FILE(QTEMP/HLPSV1)
AUT(*ALL)
CRTSAVF FILE(QTEMP/HLPSV2)
AUT(*ALL)
5. Minimize your AS/400 session and go to the Client
Access icon that says Data
Transfer to AS/400.
Create a new transfer request with the following values:
a. PC file name should
be HLPDEMO.SVF
b. System should be your
AS/400 system name. If you don't know it go, to the
Communications menu at the top of your AS/400 session window and select
Configure. The system name should be displayed.
c. Library/file(member)
should be FASTBREED/HLPDEMO(HLPDEMO).
d. The details screen
should have these values:
1. PF File Description not used
2. File type equals 'no conversion'
3. Create AS400 object equals 'yes, create file and member'
4. Record length equals '528'
5. Authority equals 'all'
6. Run the transfer request.
7. Repeat steps 5 and 6, replacing HLPDEMO.SVF
with FASTBASE.SVF
and FASTBREED/HLPDEMO
with FASTBREED/FASTBASE.
8. Bring your AS/400 session back up and run the following commands:
CPYFRMSTMF
FROMSTMF('/qsys.lib/fastbreed.lib/hlpdemo.file/hlpdemo.mbr')
TOMBR('/qsys.lib/qtemp.lib/hlppf1.file/hlppf1.mbr')
MBROPT(*REPLACE) CVTDTA(*NONE)
ENDLINFMT(*FIXED) TABEXPN(*NO)
CPYFRMSTMF
FROMSTMF('/qsys.lib/fastbreed.lib/fastbase.file/fastbase.mbr')
TOMBR('/qsys.lib/qtemp.lib/hlppf2.file/hlppf2.mbr')
MBROPT(*REPLACE) CVTDTA(*NONE)
ENDLINFMT(*FIXED) TABEXPN(*NO)
SNDNETF FILE(QTEMP/HLPPF1)
TOUSRID(your profile/system)
SNDNETF FILE(QTEMP/HLPPF2)
TOUSRID(your profile/system)
RCVNETF FROMFILE(QTEMP/HLPPF1)
TOFILE(QTEMP/HLPSV1)
USER(your profile)
RCVNETF FROMFILE(QTEMP/HLPPF2)
TOFILE(QTEMP/HLPSV2)
USER(your profile)
** Ignore error message
about closing file if you get it.
RSTOBJ OBJ(*ALL) SAVLIB(FASTBREED/HLPDEMO)
DEV(*SAVF)
SAVF(QTEMP/HLPSV1) MBROPT(*ALL) ALWOBJDIF(*ALL)
RSTLIB(FASTBREED)
RSTOBJ OBJ(*ALL) SAVLIB(FASTBREED/FASTBASE)
DEV(*SAVF)
SAVF(QTEMP/HLPSV2) MBROPT(*ALL) ALWOBJDIF(*ALL)
RSTLIB(FASTBREED)
9. That's it. Now anyone who has FASTBREED
on their library list can use the
Help Desk System by keying
in the command 'helpdesk'.